Jerry has been repairing our family's cars for years.
Trust... That's what you want in a mechanic. I know that if Jerry says we need to have some work done, it really is necessary. They tell us when something can wait.
Their oil change is a bit pricier than a quick lube place. But the service is fair, thorough and honest. They do more than change the oil. And they don't put extra parts or service.
I've taken my car to places Jerry recommends for additional service - body work, specifically. I can trust his referrals.
When I go to Crown Hill Automotive, it's like having my brother work on my car. Jerry wants to tinker until everything is right, and he's looking out for my best interests!
This shop is great. I have had my Land Rover for about 7 years now. It requires a fair amount of upkeep since I use it for snowboarding and the occasional road trip along the coast. Crown Hill has been taking care of this truck for most of those 7 years. They've done oil changes, suspension swaps, head gaskets, rear hub replacement, radiator replacement and repaired failed exhaust manifold gaskets. They always tell me what needs to happen in their opinion, then ask me what I want done, then do it. They're always fair, crystal clear on costs before they do any work, and I can get a loaner car if I need it.
I've leased 2 other Land Rovers, and been to both Land Rover Dealerships in the Seattle Metro area multiple times for service and lease related details. I'm OK with them for sales and post sales care. As for repair, I take my own personal, paid for, Land Rover to Crown Hill. It's a real shop, with real knowledgeable mechanics that remember your truck, you as a customer and do top flight work. Last visit they had the door open doing a lock repair. The last folks (insurance auto glass repair) had cut out the door liner, and left broken glass laying in the bottom of the door. They took the time to clean the door, fix the liner correctly and then fix the door lock. The mechanic just said "That's not the way I would have left the inside of your door, so I took a few minutes and fixed it." No charge.
They might not always give you the greatest news (you need a radiator AND a water pump) but it's always the right news. I'm an engineer by trade, and do plenty of research. I always want to see the parts that get removed, and always demand a detail of their troubleshooting. I've never had to question a repair on my truck. It always checks out with research.
Solid shop. My wife even likes them.
These guys know what they are doing! Didn't have an appt. And my old van needs shocks. They got the job done in a very timely manner and were very friendly. Jerry the owner is a down to earth guy and his staff was all smiles. Very experience mechanics and reasonable rates, all their service is backed by a great warranty as well. I will be getting my van serviced there from now on.
These guys are great. They work on my old '89 Jeep and it always comes back running great. They fix things right the first time. Yeah they might not be warm and fuzzy, but I don't want that in my auto shop. I'll get that elsewhere. I want my car fixed and at a reasonable price. And they do have loaners if you need it.
I am SO impressed with the service at Crown Hill Automotive! They were very fast and gave me plenty of notice with a phone call to let me know my car was done. Their services were superior and everything on the bill was explained fully. They even gave me different options on what to do with my car's problems! I didn't think any auto shop could ever be so flexible. It was truly appreciated, working with such a refreshingly candid and honest bunch. I would recommend them to anyone, and will do so. Starting with you. Thank you, Crown Hill Automotive, for making the hard things about cars so dang easy!!!